Medical & Chronic Care Education (COMING SOON)
- 1. 1.1 Welcome to Medical & Chronic Care Education 00:00:00
- 2. 1.2 Why Health Education Matters 00:00:00
- 3. 1.3 Education vs Medical Advice 00:00:00
- 4. 1.4 What Is a Chronic Condition? 00:00:00
- 5. 1.5 Common Health Topics Covered in This Course 00:00:00
- 6. 1.6 Understanding the Healthcare System 00:00:00
- 7. 1.7 Your Role as a Patient 00:00:00
- 8. 1.8 The Role of Family and Caregivers 00:00:00
- 9. 1.9 The Importance of Preventive Care 00:00:00
- 10. 1.10 Understanding Symptoms and Warning Signs 00:00:00
- 11. 1.11 Why Early Help Can Make a Difference 00:00:00
- 12. 1.12 Basic Medical Terms Everyone Should Know 00:00:00
- 13. 1.13 How to Prepare for a Medical Appointment 00:00:00
- 14. 1.14 Questions to Ask Your Healthcare Provider 00:00:00
- 15. 1.15 Understanding Medications and Safety 00:00:00
- 16. 1.16 Why Follow-Up Care Matters 00:00:00
- 17. 1.17 What Is a Care Plan? 00:00:00
- 18. 1.18 What Is Patient Navigation? 00:00:00
- 19. 1.19 What Is Care Coordination? 00:00:00
- 20. 1.20 What Is a Community Health Worker? 00:00:00
- 21. 1.21 Social Needs That Affect Health 00:00:00
- 22. 1.22 Staying Organized With Health Information 00:00:00
- 23. 1.23 Communicating Clearly With Healthcare Providers 00:00:00
- 24. 1.24 Privacy, Consent, and Health Information 00:00:00
- 25. 1.25 How to Use This Course and Next Steps 00:00:00
- 1. 2.1 What Is a Medical Condition? 00:00:00
- 2. 2.2 Acute Conditions vs Chronic Conditions 00:00:00
- 3. 2.3 Why Some Conditions Need Ongoing Care 00:00:00
- 4. 2.4 Understanding Risk Factors 00:00:00
- 5. 2.5 Common Symptoms People Should Not Ignore 00:00:00
- 6. 2.6 Understanding Pain as a Health Signal 00:00:00
- 7. 2.7 Understanding Inflammation 00:00:00
- 8. 2.8 Understanding Infection 00:00:00
- 9. 2.9 Understanding Fever and Body Temperature Changes 00:00:00
- 10. 2.10 Understanding Blood Pressure Problems 00:00:00
- 11. 2.11 Understanding Blood Sugar Problems 00:00:00
- 12. 2.12 Understanding Heart and Circulation Conditions 00:00:00
- 13. 2.13 Understanding Breathing and Lung Conditions 00:00:00
- 14. 2.14 Understanding Digestive Health Conditions 00:00:00
- 15. 2.15 Understanding Kidney and Urinary Conditions 00:00:00
- 16. 2.16 Understanding Skin and Wound Conditions 00:00:00
- 17. 2.17 Understanding Bone, Joint, and Muscle Conditions 00:00:00
- 18. 2.18 Understanding Nerve and Brain-Related Conditions 00:00:00
- 19. 2.19 Understanding Mental and Behavioral Health Conditions 00:00:00
- 20. 2.20 Understanding Medication-Related Health Problems 00:00:00
- 21. 2.21 Understanding How Multiple Conditions Can Connect 00:00:00
- 22. 2.22 Understanding Lab Tests and Screening Results 00:00:00
- 23. 2.23 Understanding When a Specialist May Be Needed 00:00:00
- 24. 2.24 Understanding How Lifestyle Can Affect Health Conditions 00:00:00
- 25. 2.25 Taking the Next Step After Learning About a Condition 00:00:00
- 1. 3.1 What Is Diabetes? 00:00:00
- 2. 3.2 Understanding Blood Sugar 00:00:00
- 3. 3.3 Understanding Insulin 00:00:00
- 4. 3.4 Type 1 Diabetes vs Type 2 Diabetes 00:00:00
- 5. 3.5 What Is Prediabetes? 00:00:00
- 6. 3.6 Common Symptoms of Diabetes 00:00:00
- 7. 3.7 Why Some People Have No Symptoms 00:00:00
- 8. 3.8 Understanding A1C 00:00:00
- 9. 3.9 Daily Blood Sugar Checks 00:00:00
- 10. 3.10 High Blood Sugar Warning Signs 00:00:00
- 11. 3.11 Low Blood Sugar Warning Signs 00:00:00
- 12. 3.12 Diabetes and Food Choices 00:00:00
- 13. 3.13 Understanding Carbohydrates 00:00:00
- 14. 3.14 Diabetes and Physical Activity 00:00:00
- 15. 3.15 Diabetes Medications Overview 00:00:00
- 16. 3.16 Insulin Safety Basics 00:00:00
- 17. 3.17 Diabetes and Foot Health 00:00:00
- 18. 3.18 Diabetes and Eye Health 00:00:00
- 19. 3.19 Diabetes and Kidney Health 00:00:00
- 20. 3.20 Diabetes and Nerve Health 00:00:00
- 21. 3.21 Diabetes and Heart Health 00:00:00
- 22. 3.22 Diabetes Sick-Day Awareness 00:00:00
- 23. 3.23 Keeping a Diabetes Health Record 00:00:00
- 24. 3.24 How Patient Navigation Can Help With Diabetes 00:00:00
- 25. 3.25 When to Seek Help for Diabetes Concerns 00:00:00
- 1. 4.1 What Is High Blood Pressure? 00:00:00
- 2. 4.2 Understanding Blood Pressure Numbers 00:00:00
- 3. 4.3 Why High Blood Pressure Is Called a Silent Condition 00:00:00
- 4. 4.4 Common Risk Factors for High Blood Pressure 00:00:00
- 5. 4.5 Symptoms That May Be Connected to Blood Pressure Problems 00:00:00
- 6. 4.6 How Blood Pressure Is Measured 00:00:00
- 7. 4.7 Home Blood Pressure Monitoring Basics 00:00:00
- 8. 4.8 Common Blood Pressure Monitoring Mistakes 00:00:00
- 9. 4.9 High Blood Pressure and Heart Health 00:00:00
- 10. 4.10 High Blood Pressure and Stroke Risk 00:00:00
- 11. 4.11 High Blood Pressure and Kidney Health 00:00:00
- 12. 4.12 High Blood Pressure and Diabetes 00:00:00
- 13. 4.13 High Blood Pressure and Cholesterol 00:00:00
- 14. 4.14 Food, Sodium, and Blood Pressure Awareness 00:00:00
- 15. 4.15 Physical Activity and Blood Pressure 00:00:00
- 16. 4.16 Stress, Sleep, and Blood Pressure 00:00:00
- 17. 4.17 Blood Pressure Medications Overview 00:00:00
- 18. 4.18 Medication Adherence and Blood Pressure Control 00:00:00
- 19. 4.19 Understanding Low Blood Pressure Concerns 00:00:00
- 20. 4.20 Blood Pressure Emergencies and Urgent Warning Signs 00:00:00
- 21. 4.21 Keeping a Blood Pressure Log 00:00:00
- 22. 4.22 Preparing for a Blood Pressure Appointment 00:00:00
- 23. 4.23 Questions to Ask About High Blood Pressure 00:00:00
- 24. 4.24 How Patient Navigation Can Help With Blood Pressure Care 00:00:00
- 25. 4.25 Next Steps for Managing Blood Pressure Awareness 00:00:00
- 1. 5.1 What Is Heart Health? 00:00:00
- 2. 5.2 How the Heart and Circulation System Work 00:00:00
- 3. 5.3 Common Heart Conditions 00:00:00
- 4. 5.4 Understanding Heart Disease Risk Factors 00:00:00
- 5. 5.5 Chest Pain and Heart Warning Signs 00:00:00
- 6. 5.6 Heart Attack Awareness 00:00:00
- 7. 5.7 Heart Symptoms in Women and Men 00:00:00
- 8. 5.8 Understanding Stroke Awareness 00:00:00
- 9. 5.9 FAST Stroke Warning Signs 00:00:00
- 10. 5.10 Mini-Stroke and TIA Awareness 00:00:00
- 11. 5.11 High Blood Pressure and Stroke Risk 00:00:00
- 12. 5.12 Diabetes and Heart Health 00:00:00
- 13. 5.13 Cholesterol and Artery Health 00:00:00
- 14. 5.14 Heart Rhythm and Irregular Heartbeat Awareness 00:00:00
- 15. 5.15 Heart Failure Awareness 00:00:00
- 16. 5.16 Poor Circulation and Peripheral Artery Awareness 00:00:00
- 17. 5.17 Heart-Healthy Food Awareness 00:00:00
- 18. 5.18 Physical Activity and Heart Health 00:00:00
- 19. 5.19 Smoking, Vaping, and Heart Risk 00:00:00
- 20. 5.20 Stress, Sleep, and Heart Health 00:00:00
- 21. 5.21 Heart and Stroke Medication Safety 00:00:00
- 22. 5.22 Keeping a Heart Health Record 00:00:00
- 23. 5.23 Preparing for a Heart Health Appointment 00:00:00
- 24. 5.24 How Patient Navigation Can Support Heart and Stroke Care 00:00:00
- 25. 5.25 When to Seek Emergency Help for Heart or Stroke Symptoms 00:00:00
- 1. 6.1 What Is Cancer? 00:00:00
- 2. 6.2 Understanding Cancer Cells and Tumors 00:00:00
- 3. 6.3 Common Types of Cancer 00:00:00
- 4. 6.4 Cancer Risk Factors 00:00:00
- 5. 6.5 Cancer Prevention and Healthy Lifestyle Awareness 00:00:00
- 6. 6.6 Understanding Cancer Screening 00:00:00
- 7. 6.7 Screening vs Diagnosis 00:00:00
- 8. 6.8 Understanding Biopsy and Lab Testing 00:00:00
- 9. 6.9 Understanding Cancer Staging 00:00:00
- 10. 6.10 Understanding Cancer Treatment Teams 00:00:00
- 11. 6.11 Surgery in Cancer Care 00:00:00
- 12. 6.12 Radiation Therapy Awareness 00:00:00
- 13. 6.13 Chemotherapy Awareness 00:00:00
- 14. 6.14 Immunotherapy and Targeted Therapy Awareness 00:00:00
- 15. 6.15 Understanding Cancer Treatment Side Effects 00:00:00
- 16. 6.16 Cancer-Related Fatigue 00:00:00
- 17. 6.17 Nutrition and Hydration During Cancer Care 00:00:00
- 18. 6.18 Emotional Distress and Cancer 00:00:00
- 19. 6.19 Cancer and Financial Stress 00:00:00
- 20. 6.20 Transportation and Appointment Barriers in Cancer Care 00:00:00
- 21. 6.21 Understanding Cancer Patient Navigation 00:00:00
- 22. 6.22 Preparing for Oncology Appointments 00:00:00
- 23. 6.23 Questions to Ask the Cancer Care Team 00:00:00
- 24. 6.24 Survivorship and Follow-Up Care 00:00:00
- 25. 6.25 When to Seek Help During Cancer Care 00:00:00
- 1. 7.1 What Is Medication Safety? 00:00:00
- 2. 7.2 Understanding Prescription Medications 00:00:00
- 3. 7.3 Over-the-Counter Medications Awareness 00:00:00
- 4. 7.4 Vitamins, Supplements, and Herbal Products 00:00:00
- 5. 7.5 Why a Medication List Is Important 00:00:00
- 6. 7.6 What to Include on a Medication List 00:00:00
- 7. 7.7 Reading a Medication Label 00:00:00
- 8. 7.8 Understanding Medication Directions 00:00:00
- 9. 7.9 Medication Timing and Daily Routines 00:00:00
- 10. 7.10 Missed Doses and What to Do Next 00:00:00
- 11. 7.11 Medication Side Effects 00:00:00
- 12. 7.12 Allergic Reactions and Medication Warnings 00:00:00
- 13. 7.13 Medication Interactions 00:00:00
- 14. 7.14 Pharmacy Safety and Asking Questions 00:00:00
- 15. 7.15 Medication Refills and Running Out of Medication 00:00:00
- 16. 7.16 Pill Organizers and Reminder Systems 00:00:00
- 17. 7.17 Medication Storage and Expiration Dates 00:00:00
- 18. 7.18 Safe Disposal of Medications 00:00:00
- 19. 7.19 Medication Safety During Hospital Visits 00:00:00
- 20. 7.20 Medication Changes After Discharge 00:00:00
- 21. 7.21 Medication Safety for Chronic Conditions 00:00:00
- 22. 7.22 Cost Barriers and Medication Access 00:00:00
- 23. 7.23 Questions to Ask About Medications 00:00:00
- 24. 7.24 How Care Coordination Can Support Medication Safety 00:00:00
- 25. 7.25 When to Seek Help for Medication Concerns 00:00:00
- 1. 8.1 What Is Fall Prevention? 00:00:00
- 2. 8.2 Why Falls Can Be Serious 00:00:00
- 3. 8.3 Common Causes of Falls 00:00:00
- 4. 8.4 Understanding Personal Fall Risk 00:00:00
- 5. 8.5 Home Safety Basics 00:00:00
- 6. 8.6 Bathroom Safety and Fall Prevention 00:00:00
- 7. 8.7 Bedroom and Nighttime Safety 00:00:00
- 8. 8.8 Kitchen Safety and Daily Tasks 00:00:00
- 9. 8.9 Outdoor Safety and Walking Surfaces 00:00:00
- 10. 8.10 Stairs, Steps, and Handrails 00:00:00
- 11. 8.11 Footwear and Fall Prevention 00:00:00
- 12. 8.12 Vision, Hearing, and Balance 00:00:00
- 13. 8.13 Medications That May Increase Fall Risk 00:00:00
- 14. 8.14 Blood Pressure, Dizziness, and Falls 00:00:00
- 15. 8.15 Diabetes, Numbness, and Fall Risk 00:00:00
- 16. 8.16 Strength, Balance, and Mobility 00:00:00
- 17. 8.17 Assistive Devices and Safe Use 00:00:00
- 18. 8.18 What to Do After a Fall 00:00:00
- 19. 8.19 Head Injuries and Fall Warning Signs 00:00:00
- 20. 8.20 Fear of Falling and Confidence 00:00:00
- 21. 8.21 Fall Prevention Checklist 00:00:00
- 22. 8.22 Emergency Planning for Falls 00:00:00
- 23. 8.23 Questions to Ask About Fall Risk 00:00:00
- 24. 8.24 How Patient Navigation Can Help With Fall Prevention 00:00:00
- 25. 8.25 Next Steps for Fall Safety Awareness 00:00:00
- 1. 9.1 What Is Behavioral Health? 00:00:00
- 2. 9.2 Mental Health vs Behavioral Health 00:00:00
- 3. 9.3 Understanding Stress 00:00:00
- 4. 9.4 Common Signs of Stress Overload 00:00:00
- 5. 9.5 Anxiety Awareness 00:00:00
- 6. 9.6 Depression Awareness 00:00:00
- 7. 9.7 Panic Symptoms and Panic Attacks 00:00:00
- 8. 9.8 Trauma and Emotional Safety 00:00:00
- 9. 9.9 Grief and Loss Awareness 00:00:00
- 10. 9.10 Sleep and Emotional Health 00:00:00
- 11. 9.11 Stress and Physical Health 00:00:00
- 12. 9.12 Stress and Chronic Conditions 00:00:00
- 13. 9.13 Healthy Coping Skills 00:00:00
- 14. 9.14 Unhealthy Coping Patterns 00:00:00
- 15. 9.15 Building a Support System 00:00:00
- 16. 9.16 Communication During Stress 00:00:00
- 17. 9.17 Substance Use and Stress Awareness 00:00:00
- 18. 9.18 Medication and Behavioral Health Safety 00:00:00
- 19. 9.19 Warning Signs of a Mental Health Crisis 00:00:00
- 20. 9.20 Suicide Prevention Awareness 00:00:00
- 21. 9.21 Behavioral Health Appointments and What to Expect 00:00:00
- 22. 9.22 Preparing for a Behavioral Health Visit 00:00:00
- 23. 9.23 Privacy and Consent in Behavioral Health Support 00:00:00
- 24. 9.24 How Patient Navigation Can Support Behavioral Health Needs 00:00:00
- 25. 9.25 When to Seek Immediate Behavioral Health Help 00:00:00
- 1. 10.1 What Is Preventive Care? 00:00:00
- 2. 10.2 Why Preventive Care Matters 00:00:00
- 3. 10.3 Annual Wellness and Routine Checkups 00:00:00
- 4. 10.4 Understanding Health Screenings 00:00:00
- 5. 10.5 Blood Pressure Screening 00:00:00
- 6. 10.6 Diabetes and Blood Sugar Screening 00:00:00
- 7. 10.7 Cholesterol Screening 00:00:00
- 8. 10.8 Cancer Screening Awareness 00:00:00
- 9. 10.9 Breast Cancer Screening Awareness 00:00:00
- 10. 10.10 Colon Cancer Screening Awareness 00:00:00
- 11. 10.11 Cervical Cancer and HPV Screening Awareness 00:00:00
- 12. 10.12 Prostate Health Screening Awareness 00:00:00
- 13. 10.13 Skin Cancer Screening and Sun Safety 00:00:00
- 14. 10.14 Lung Health Screening Awareness 00:00:00
- 15. 10.15 Vision, Hearing, and Dental Preventive Care 00:00:00
- 16. 10.16 Immunizations and Vaccine Awareness 00:00:00
- 17. 10.17 Flu, COVID, Pneumonia, and Shingles Prevention Awareness 00:00:00
- 18. 10.18 Preventive Care for Heart Health 00:00:00
- 19. 10.19 Preventive Care for Diabetes Risk 00:00:00
- 20. 10.20 Preventive Care for Falls and Safety 00:00:00
- 21. 10.21 Preventive Care and Behavioral Health Screening 00:00:00
- 22. 10.22 Preparing for Preventive Care Visits 00:00:00
- 23. 10.23 Tracking Screenings and Follow-Up Needs 00:00:00
- 24. 10.24 How Patient Navigation Can Support Preventive Care 00:00:00
- 25. 10.25 Next Steps for Preventive Health Awareness 00:00:00
- 1. 11.1 What Is Care Coordination? 00:00:00
- 2. 11.2 What Is Patient Navigation? 00:00:00
- 3. 11.3 Care Coordination vs Case Management 00:00:00
- 4. 11.4 Why Patients Need Help Navigating Healthcare 00:00:00
- 5. 11.5 Understanding the Care Team 00:00:00
- 6. 11.6 The Role of the Primary Care Provider 00:00:00
- 7. 11.7 The Role of Specialists 00:00:00
- 8. 11.8 The Role of a Community Health Worker 00:00:00
- 9. 11.9 The Role of Family and Caregivers in Care Coordination 00:00:00
- 10. 11.10 Understanding Referrals 00:00:00
- 11. 11.11 Referral Follow-Up and Tracking 00:00:00
- 12. 11.12 Understanding Prior Authorizations 00:00:00
- 13. 11.13 Appointment Scheduling Support 00:00:00
- 14. 11.14 Transportation Barriers and Care Access 00:00:00
- 15. 11.15 Medication Access and Pharmacy Coordination 00:00:00
- 16. 11.16 Care Coordination After Hospital Discharge 00:00:00
- 17. 11.17 Care Coordination for Chronic Conditions 00:00:00
- 18. 11.18 Care Coordination for Behavioral Health Needs 00:00:00
- 19. 11.19 Care Coordination for Cancer Care 00:00:00
- 20. 11.20 Identifying Social Barriers to Care 00:00:00
- 21. 11.21 Communication Between Providers 00:00:00
- 22. 11.22 Keeping a Care Coordination Record 00:00:00
- 23. 11.23 Questions to Ask During Care Coordination 00:00:00
- 24. 11.24 Boundaries and Scope in Patient Navigation 00:00:00
- 25. 11.25 Next Steps for Better Care Coordination 00:00:00
- 1. 12.1 Why Appointment Preparation Matters 00:00:00
- 2. 12.2 Knowing the Reason for the Visit 00:00:00
- 3. 12.3 Writing Down Symptoms Before the Visit 00:00:00
- 4. 12.4 Tracking Pain and Discomfort 00:00:00
- 5. 12.5 Bringing an Updated Medication List 00:00:00
- 6. 12.6 Bringing Insurance and Identification Information 00:00:00
- 7. 12.7 Preparing Questions for the Provider 00:00:00
- 8. 12.8 Understanding What to Bring to a New Patient Visit 00:00:00
- 9. 12.9 Preparing for a Follow-Up Appointment 00:00:00
- 10. 12.10 Preparing for a Specialist Appointment 00:00:00
- 11. 12.11 Preparing for Lab Work and Testing 00:00:00
- 12. 12.12 Preparing for Telehealth Appointments 00:00:00
- 13. 12.13 Preparing for Behavioral Health Appointments 00:00:00
- 14. 12.14 Preparing for Chronic Condition Visits 00:00:00
- 15. 12.15 Preparing for Cancer Care Appointments 00:00:00
- 16. 12.16 Preparing for Hospital or Emergency Follow-Up 00:00:00
- 17. 12.17 Taking Notes During the Appointment 00:00:00
- 18. 12.18 Bringing a Caregiver or Support Person 00:00:00
- 19. 12.19 Understanding After-Visit Summaries 00:00:00
- 20. 12.20 Following Up After the Appointment 00:00:00
- 21. 12.21 Managing Missed or Rescheduled Appointments 00:00:00
- 22. 12.22 Questions to Ask Before Leaving the Office 00:00:00
- 23. 12.23 Organizing Medical Appointment Records 00:00:00
- 24. 12.24 How Patient Navigation Can Help With Appointments 00:00:00
- 25. 12.25 Next Steps for Better Appointment Readiness 00:00:00
- 1. 13.1 What Is Caregiver Support? 00:00:00
- 2. 13.2 Understanding the Role of a Caregiver 00:00:00
- 3. 13.3 Family Support in Healthcare 00:00:00
- 4. 13.4 Caregiver Boundaries and Scope 00:00:00
- 5. 13.5 Privacy and Consent for Family Involvement 00:00:00
- 6. 13.6 Preparing as a Caregiver for Medical Appointments 00:00:00
- 7. 13.7 Taking Notes During Appointments 00:00:00
- 8. 13.8 Helping With Medication Organization 00:00:00
- 9. 13.9 Helping Track Symptoms and Health Changes 00:00:00
- 10. 13.10 Supporting Chronic Condition Management 00:00:00
- 11. 13.11 Supporting Diabetes Care Needs 00:00:00
- 12. 13.12 Supporting Blood Pressure and Heart Health 00:00:00
- 13. 13.13 Supporting Cancer Care and Treatment Navigation 00:00:00
- 14. 13.14 Supporting Behavioral Health Needs 00:00:00
- 15. 13.15 Caregiver Stress and Burnout 00:00:00
- 16. 13.16 Building a Caregiver Support Plan 00:00:00
- 17. 13.17 Communicating With the Care Team 00:00:00
- 18. 13.18 Managing Family Conflict Around Care 00:00:00
- 19. 13.19 Safety Planning at Home 00:00:00
- 20. 13.20 Transportation and Appointment Support 00:00:00
- 21. 13.21 Understanding Respite and Relief Support 00:00:00
- 22. 13.22 Legal and Planning Documents Awareness 00:00:00
- 23. 13.23 Community Resources for Caregivers 00:00:00
- 24. 13.24 How Patient Navigation Can Support Families and Caregivers 00:00:00
- 25. 13.25 Next Steps for Caregiver and Family Support 00:00:00
- 1. 14.1 What Are Community Resources? 00:00:00
- 2. 14.2 Why Community Support Matters in Healthcare 00:00:00
- 3. 14.3 Understanding Social Needs and Health Barriers 00:00:00
- 4. 14.4 Transportation Resources for Medical Appointments 00:00:00
- 5. 14.5 Food Assistance and Nutrition Support 00:00:00
- 6. 14.6 Housing and Utility Assistance Resources 00:00:00
- 7. 14.7 Financial Assistance and Benefits Support 00:00:00
- 8. 14.8 Insurance Help and Coverage Questions 00:00:00
- 9. 14.9 Prescription Assistance and Medication Access Programs 00:00:00
- 10. 14.10 Behavioral Health and Crisis Support Resources 00:00:00
- 11. 14.11 Caregiver Support Resources 00:00:00
- 12. 14.12 Disability and Accessibility Resources 00:00:00
- 13. 14.13 Senior, Adult, and Family Service Programs 00:00:00
- 14. 14.14 Veteran and Military Family Resources 00:00:00
- 15. 14.15 Cancer Support and Disease-Specific Organizations 00:00:00
- 16. 14.16 Support Groups and Peer Support 00:00:00
- 17. 14.17 Technology Access and Digital Health Support 00:00:00
- 18. 14.18 Language, Culture, and Communication Support 00:00:00
- 19. 14.19 Safety, Abuse, and Emergency Resource Awareness 00:00:00
- 20. 14.20 How to Find Reliable Community Resources 00:00:00
- 21. 14.21 How to Ask for Help Without Feeling Embarrassed 00:00:00
- 22. 14.22 Preparing Information Before Contacting a Resource 00:00:00
- 23. 14.23 Tracking Resource Referrals and Follow-Up 00:00:00
- 24. 14.24 How Patient Navigation Can Connect People to Resources 00:00:00
- 25. 14.25 Next Steps for Using Community Support Services 00:00:00
- 1. 15.1 Understanding When Medical Help Is Needed 00:00:00
- 2. 15.2 Routine Concerns vs Urgent Concerns 00:00:00
- 3. 15.3 When to Call 911 00:00:00
- 4. 15.4 Chest Pain and Heart Emergency Warning Signs 00:00:00
- 5. 15.5 Stroke Warning Signs and Fast Action 00:00:00
- 6. 15.6 Breathing Problems and Shortness of Breath 00:00:00
- 7. 15.7 Severe Allergic Reactions 00:00:00
- 8. 15.8 High Fever and Infection Warning Signs 00:00:00
- 9. 15.9 Wounds, Bleeding, and Injury Concerns 00:00:00
- 10. 15.10 Falls and Head Injuries 00:00:00
- 11. 15.11 Severe Pain or Sudden Pain 00:00:00
- 12. 15.12 Confusion, Weakness, or Sudden Behavior Changes 00:00:00
- 13. 15.13 Diabetes Warning Signs That Need Help 00:00:00
- 14. 15.14 Blood Pressure Warning Signs That Need Help 00:00:00
- 15. 15.15 Medication Reactions and Side Effects 00:00:00
- 16. 15.16 Mental Health Crisis Warning Signs 00:00:00
- 17. 15.17 When Symptoms Keep Getting Worse 00:00:00
- 18. 15.18 When Symptoms Do Not Improve 00:00:00
- 19. 15.19 When to Contact a Primary Care Provider 00:00:00
- 20. 15.20 When to Use Urgent Care 00:00:00
- 21. 15.21 When to Use the Emergency Room 00:00:00
- 22. 15.22 What Information to Have Ready When Calling for Help 00:00:00
- 23. 15.23 Questions to Ask When You Are Unsure What to Do 00:00:00
- 24. 15.24 How Patient Navigation Can Help With Medical Concerns 00:00:00
- 25. 15.25 Creating a Personal Medical Help Plan 00:00:00
- 1. 16.1 What Is Cholesterol? 00:00:00
- 2. 16.2 Why Cholesterol Matters for Heart Health 00:00:00
- 3. 16.3 Understanding LDL Cholesterol 00:00:00
- 4. 16.4 Understanding HDL Cholesterol 00:00:00
- 5. 16.5 Understanding Triglycerides 00:00:00
- 6. 16.6 Understanding Total Cholesterol 00:00:00
- 7. 16.7 What Is a Lipid Panel? 00:00:00
- 8. 16.8 Risk Factors for High Cholesterol 00:00:00
- 9. 16.9 Cholesterol and Family History 00:00:00
- 10. 16.10 Cholesterol and High Blood Pressure 00:00:00
- 11. 16.11 Cholesterol and Diabetes 00:00:00
- 12. 16.12 Cholesterol and Stroke Risk 00:00:00
- 13. 16.13 Food Choices and Cholesterol Awareness 00:00:00
- 14. 16.14 Understanding Fats in Food 00:00:00
- 15. 16.15 Fiber and Heart Health Awareness 00:00:00
- 16. 16.16 Physical Activity and Cholesterol 00:00:00
- 17. 16.17 Smoking, Vaping, and Heart Disease Risk 00:00:00
- 18. 16.18 Alcohol Use and Cholesterol Awareness 00:00:00
- 19. 16.19 Cholesterol Medications Overview 00:00:00
- 20. 16.20 Medication Safety for Cholesterol and Heart Prevention 00:00:00
- 21. 16.21 Lifestyle Changes and Realistic Goals 00:00:00
- 22. 16.22 Preparing for a Cholesterol Appointment 00:00:00
- 23. 16.23 Questions to Ask About Cholesterol 00:00:00
- 24. 16.24 How Patient Navigation Can Support Heart Prevention 00:00:00
- 25. 16.25 Next Steps for Cholesterol and Heart Disease Prevention 00:00:00
- 1. 17.1 What Are Breathing Problems? 00:00:00
- 2. 17.2 Understanding the Lungs and Airways 00:00:00
- 3. 17.3 What Is COPD? 00:00:00
- 4. 17.4 What Is Asthma? 00:00:00
- 5. 17.5 COPD vs Asthma 00:00:00
- 6. 17.6 Common Symptoms of Breathing Conditions 00:00:00
- 7. 17.7 Warning Signs That Need Urgent Help 00:00:00
- 8. 17.8 Common Triggers for Breathing Problems 00:00:00
- 9. 17.9 Smoking, Vaping, and Lung Health 00:00:00
- 10. 17.10 Respiratory Infections and Breathing Conditions 00:00:00
- 11. 17.11 Understanding Inhalers 00:00:00
- 12. 17.12 Rescue Inhalers vs Maintenance Inhalers 00:00:00
- 13. 17.13 Nebulizer Treatment Awareness 00:00:00
- 14. 17.14 Oxygen Therapy Awareness 00:00:00
- 15. 17.15 Pulse Oximeter Basics 00:00:00
- 16. 17.16 Breathing Problems and Heart Health 00:00:00
- 17. 17.17 Allergies and Breathing Symptoms 00:00:00
- 18. 17.18 Anxiety, Panic, and Shortness of Breath 00:00:00
- 19. 17.19 Physical Activity and Breathing Conditions 00:00:00
- 20. 17.20 Pulmonary Rehabilitation Awareness 00:00:00
- 21. 17.21 Keeping a Breathing Symptom Log 00:00:00
- 22. 17.22 Preparing for a Lung or Breathing Appointment 00:00:00
- 23. 17.23 Questions to Ask About Breathing Problems 00:00:00
- 24. 17.24 How Patient Navigation Can Support Breathing Care 00:00:00
- 25. 17.25 Next Steps for Breathing Health Awareness 00:00:00
Course overview
Lesson Overview
This lesson introduces prior authorization and explains that some insurance plans may require approval before certain services, medications, tests, equipment, or specialist visits are covered. Learners will understand that prior authorization can take time and may involve communication between providers, insurance companies, pharmacies, and patients.
About this course
Free health education and chronic care information for individuals, families, caregivers, and the community. Learn about common medical conditions, prevention, patient navigation, and care coordination support.
This course includes:
- • Easy-to-understand health education lessons
- • Chronic care and preventive health information
- • Patient support and appointment preparation guidance
- • Care coordination and navigation resources
- • Medication safety and wellness education
- • Information on diabetes, high blood pressure, cancer navigation, heart health, and fall prevention
- • Caregiver and family support education
- • Community resource and referral guidance
- • Tools to help individuals communicate better with healthcare providers
- • Educational information from LifeRoute and Comprehensive Healing Solutions